Support

How to create a support ticket

Send bug report, feature request, or account question to support team.

Best for: All users

Step-by-step instructions

  1. Open Support and click Create ticket.
  2. Choose ticket category and criticality.
  3. Write clear description with steps and expected behavior.
  4. Attach screenshot/file if helpful.
  5. Submit ticket.

Best practices

  • - Include exact page and action where issue happens.
  • - Add screenshot or short screen recording when possible.

Common mistakes to avoid

  • - Submitting vague text like 'it does not work' with no details.

Quick actions

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